FREQUENTLY ASKED QUESTIONS
We ship to within the United States only.
Purchases $40.00 and above get Free Shipping on MOST items. If you have an item that does not include free shipping in your purchase, free shipping is NOT allowed regardless of how many items or if your purchase is $40 or more.
Not offered in CA, OR, OK, NV, HI, AK and WA. UPS shipping costs are automatically calculated when you add items to the cart and enter your address. No information is stored until you make the purchase. We DO NOT store ANY financial information.
UPS ships within 3-5 business days. If you live in the South Florida area you will usually receive your package the same or next business day.
You will receive an email will all tracking information, including tracking number to track your package. Please make sure your email address is a valid one when you place your order.
We have a No Refund, No Return policy, however if you contact us before the items are shipped, we will honor the refund.
Products are updated on a daily basis. Sales can go into effect at any time and are not specific to any holidays. It is best to check in on the website often. Also, you can subscribe to our quarterly newsletter to receive updates.
We are based out of West Palm Beach, Florida, however, we are strictly an online store.
There are 4 ways to contact us:
- Live Chat
- Call us
- Submit from the Contact Us page on our website
- Email us.
Obviously Live Chat is immediate or if you prefer, you can call us.
Please take your time and make sure you are satisfied BEFORE making your purchase. We have a strict NO REFUND, NO RETURN, NO EXCHANGE POLICY.
We accumulate your username, name and address, the items you purchase and email address. We WILL NEVER share this information with anyone.
WE DO NOT ACCEPT CREDIT CARD PURCHASES OVER THE PHONE NOR DO WE STORE YOUR FINANCIAL INFORMATION.